Refund Policy

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Due to the nature of our products, Muddy Waters does not accept returns of opened or consumed beverages. If you receive a damaged, defective, incorrect, or incomplete order, please contact our Customer Service team as soon as possible. Refunds or replacements may be issued after the order is reviewed and approved.For all refund or return inquiries, please contact 267-303-2945 or info@drinkmuddywaters.com.

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​Shipping Policy

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Orders are processed and shipped within 1–3 business days. Once shipped, orders are expected to arrive within 3–7 business days, depending on the delivery location. Customers will receive tracking information when available.

This timeframe can be updated as our shipping and fulfillment process is finalized.

 

Contact Us

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Drink Muddy Waters
11695 Crossroads Circle, Suite A
Middle River, Maryland

 

Customer Service: 267-303-2945
 

Email: info@muddywaters.com

For refunds, returns, damaged orders, or other customer service inquiries, please contact us at the information above.